Council Policy and Code Register

This Register provides details about Council Policies, Codes and Statutory Documents. In this regard:

Council Approved Statutory Documents (CASD) – Are documents that are either required or allowed by legislation and are subject to final approval by Council. Generally, they would have been accepted as a final draft by Council and placed on public exhibition prior to their adoption.  Sometimes the legislation requires that the Document be called a Policy and at other times a Code.

Council Policies - consist of objectives and protocol. The objective/s are broad statement/s of Council’s principles in relation to a specific activity/issue.  They are supported by protocol/s which are broad guidelines to be followed in the achievement of policy objectives. Policies do not re-state what is already included in Legislation; Council Approved Statutory Documents or Industry Guidelines. Rather, they provide further statements which Council has the authority to make. Policies are prepared in a generic format and are, in most cases, no more than two pages in length.

Council Codes - are a collection of rules, regulations and standards, determined by Council, relating to a particular subject and are designed to provide guidance to Council staff and external parties about how business is done with Council. They have the same status and authority as Council Policies.

The following is a guide to assist you in searching for these documents and in solving any technical issues you may experience.

Frequently Asked Questions

Q:  How can I search for a Policy/Code/Statutory Document?

A:  By Title Keyword:  A Title Keyword is any word that appears in the title of the Policy/Code/Statutory Document, e.g. if you wish to view all documents relating to "waste" you would enter the word "waste" and click on search.

A:  By Function:  A Function is a major activity that the Policy/Code/Statutory Document relates to, e.g. if you wish to view all documents relating to "recycling", select "recycling" from the drop down list and click on search.

A:  By Adopted Date:  This is the most recent date that the Policy/Code/Statutory Document was adopted by Council, i.e. either as a new document or when amended.

Q:  Can I sort my results?

A:  Once you have a list of policies that meet your criteria, simply click on the column head to sort ascending or descending.

Q:  Only 15 policies are displayed. How do I view more?

A:  At the end of the list you will see the numbers 1 2 3 etc if more than 15 policies meet your search criteria. Simply click on the next number to display the next 15 records. If 15 or less records meet your criteria, you will only see the number 1.

Q:  How large is the document I wish to download?

A:  If you hover your mouse over the download image/icon, a text box will displaying indicating the size of the document.  When you click on a document under 1Mb the document will automatically open.  A message will display for any documents over 1Mb advising you need to click Show to continue to download and with the option to discontinue download by closing the browser window.

Q:  Who do I contact regarding any questions on the policy?

A:  You can email Hornsby Shire Council on hsc@hornsby.nsw.gov.au.

Q:  I do not have Microsoft Word installed on my computer.  How can I fix this?

A:  You can install a free Microsoft Word viewer available from the Microsoft website.
      Click the image to be redirected. .

Q:  When I click on the image icon to display a document the document doesn't display.  How can I fix this?

A:  This issue may be resolved by one of the following:

1. If you are attempting to access documents from your workplace, there may be security settings on the firewall that may disable the display of files such as PDF, Word documents, Images, etc.
2. The security settings on the web browser may be restricting the ability to download and display files.  Click the Tools menu and select Internet Options.  Check the settings under the Security and Advanced tabs to see if there are any settings which may be affecting your ability to download or display files.    Unfortunately, PCs will have different combinations of settings and therefore we cannot provide more exact information.
3. Popup blocker [in Windows XP Service Pack 2] may have been enabled on the browser.  Click Tools, Popup Blocker, then select Turn off Popup Blocker (or Click Tools, Internet Options and select the Privacy tab where you can uncheck the Popup Blocker).  Alternatively, you may wish to review your Popup Blocker settings before turning off Popup Blocker.
4. Internet security programs may also contain Popup Blockers.  Please refer to your user manual.

Q:  Can I use the web browser Mozilla Firefox?

A:  Council Policy was tested with Microsoft Internet Explorer version 6 and above. If you view a document using Mozilla Firefox you may experience problems with the display of the document. The Council recommends using Microsoft Internet Explorer version 6 and above.